995btd's Terms and Conditions — Know this before using our services

1General Overview & Functionality

These Terms & Conditions 995btd forms a legal agreement with its users. By visiting the 995btd website, creating an account, or using any of the platform's services, you are considered to have read, understood, and accepted these terms and conditions.

995btd is an internationally licensed online gaming platform providing entertainment gaming services for users in Bangladesh. All our operations are conducted in compliance with applicable laws and regulations.

In addition to these Terms & Conditions, our Privacy Policy and Responsible Gaming Policyalso apply and are considered an integral part of this document.

2Account Registration & Eligibility

To create an account and use services at 995btd, the following conditions must be met:

• Age Restriction: You must be at least 18 years old. Opening an account for a minor is strictly prohibited.
• One Account: Each individual may hold only one account. Creating multiple accounts may result in all accounts being terminated and any accumulated funds being forfeited.
• Accurate Information: You are required to provide accurate and truthful personal information at the time of registration. Providing incorrect information may result in account suspension or termination.
• Identity verification (KYC): For withdrawal requests above a certain amount, 995btd may require identity verification documents. Withdrawals may be placed on hold until this process is completed.
• Account Security: It is your responsibility to keep your login credentials (password, OTP) confidential. You must not allow anyone else to access your account.
• One Device/IP Policy: If multiple accounts are operated from the same IP address or device, all associated accounts may be subject to investigation.

For more details about the registration process, visit our registration page See here.

3Deposit & Payment Policy

At 995btd Deposit The following rules apply when:

• Accepted payment methods: Deposits can be made via Mobile Banking, Nagad, Rocket, and other approved mobile banking services.
• Minimum Deposit: A minimum deposit amount is set for each transaction and is subject to change from time to time.
• Payment from your own account: Only payment methods registered in your own name are accepted. Deposits from third-party accounts are not permitted.
• Processing time: Deposits are typically credited to your account instantly. If there is a delay, please contact our support team.
• Currency: All transactions are conducted in Bangladesh Taka (BDT).

4Withdrawal Policy & Process

Withdraw The following conditions apply when:

• Withdrawal via the same method: Withdrawals are generally processed through the same payment method used for the original deposit.
• Processing time: 995btd typically processes withdrawals within 15 minutes. However, processing times may be longer due to KYC verification or banking delays.
• Minimum & Maximum Limits: Minimum and maximum withdrawal limits apply. For details, visit the Withdrawal Page See here.
• Bonus Wagering Fulfillment: Accepting a bonus may restrict withdrawals until the bonus wagering requirements have been met.
• Identity verification: For large withdrawal amounts, a copy of your national ID or passport may be required.

5Bonus & Promotion Terms

995btd regularly offers various bonuses and promotions. The general terms governing these offers are outlined below:

• Wagering requirements: Each bonus has a specific wagering multiplier (e.g. 10x, 20x). Winnings from the bonus cannot be withdrawn until this requirement is met.
• Bonus Validity Period: Each bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• A bonus, once: Each user may claim a given promotion or bonus offer only once.
• VIP Bonus: VIP members Receive exclusive bonuses with terms and conditions that may differ from standard bonus offers.
• Bonus Abuse: Any attempt to abuse bonuses will result in account suspension and cancellation of the bonus.
• Game-specific limits: Some bonuses can only be used on specific games or game categories.

6Prohibited activities

The following activities are strictly prohibited at 995btd:

• Multiple accounts: A single individual may not create more than one account.
• False Information: Providing false or fraudulent information during registration or the KYC process is strictly prohibited.
• Money Laundering: Using the platform for any form of illegal money laundering is strictly prohibited and punishable by law.
• Hacking & Software Manipulation: Using any software or strategy to alter game outcomes or gain an unfair advantage is strictly prohibited.
• Third-party payments: Payment methods registered in another person's name may not be used.
• Playing on behalf of others: Playing or placing bets on behalf of others as a professional gambler is strictly prohibited.
• Threats & Harassment: Threatening, insulting, or harassing other users or staff is strictly prohibited.

If evidence is found of involvement in any of the prohibited activities listed above, 995btd reserves the right to immediately suspend or permanently close the account and confiscate any associated funds.

7Gaming Fairness & RNG Policy

All games on 995btd are operated with complete fairness and transparency. Our policy on this:

• RNG Certification: All games use a Random Number Generator (RNG) certified by an independent third party, ensuring that every game outcome is completely random and unbiased.
• RTP (Return to Player): Each game has a set RTP percentage, which can be found in the game information section.
• Game provider: 995btd works with internationally recognized and licensed game providers.
• Technical Error: If a technical error causes an abnormal game outcome, 995btd reserves the right to void that round.

Our Slots, Fish Game and of the game lobby All games are operated in accordance with this policy.

8Responsible Gaming Policy

995btd believes gaming is a form of entertainment, not a source of income. We encourage all users to play responsibly.

• Setting Limits: You can set limits on your deposits, losses, and session duration.
• Self-Exclusion: If you feel your gaming is becoming difficult to control, you can voluntarily suspend or permanently close your account.
• Minor Protection: If there are minors under 18 in your household, please use parental control software.
• Support: If you notice any signs of gaming addiction, please contact our support team.

9Account Suspension & Closure Policy

995btd may suspend or permanently close an account under the following circumstances:

• Violation of any provision of these Terms & Conditions.
• If evidence of suspicious transactions or fraud is found.
• Failure to cooperate with the KYC verification process or providing false information.
• If evidence of managing multiple accounts is found.
• By order of a regulatory authority or court.
• Extended inactivity (generally 12 months or more).

Users may also, at any time, Login to request account closure. Before the account is closed, you will be given the opportunity to withdraw any eligible balance in accordance with our policy.

10Limitation of liability

995btd is not liable for the following:

• Internet Connection Issues: If a game or transaction is interrupted due to your internet connection being lost.
• Third-party failure: When delays occur due to payment gateway or banking server issues.
• Technical Maintenance: When the service is unavailable during scheduled maintenance.
• Normal game outcomes: All game outcomes are entirely RNG-based. 995btd is not liable for any losses.
• Account Misuse: You are responsible for any transactions carried out by someone else using your login credentials.

995btd is committed to delivering the highest quality service at all times. Our 24/7 support team is always on hand to assist you with any issues.

11Terms & Conditions Update Policy

995btd reserves the right to change, amend, or update these Terms & Conditions at any time. In the event of changes:

• The date of the latest update will be noted on this page.
• For significant changes, you may be notified via your registered email or through platform notifications.
• Continued use of the platform after any changes takes effect constitutes your acceptance of the updated terms.
• If you do not agree to the updated terms, you have the right to close your account and withdraw any eligible balance.

We therefore recommend checking this page regularly.

12Contact & Dispute Resolution

If you have any questions or concerns about these Terms & Conditions, please contact us:

• Live Chat: 24/7 Bengali live chat support is available.
• Email: [email protected] (responses are typically sent within 24 hours).
• FAQ: For general inquiries, visit our FAQ page See here.

In the event of a dispute, 995btd's support team will first attempt to resolve the matter. The platform's decision will be considered final. However, if a user is not satisfied with that decision, they may file a complaint with the relevant licensing authority.